Basic Troubleshooting Techniques
Module 1 - Lesson 5 - Basic Troubleshooting
Basic Troubleshooting Techniques
Lesson 5 - Basic Troubleshooting Techniques
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Lesson 5 – Basic Troubleshooting Techniques
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Question 1 of 10
1. Question
10 pointsWhich of the following are part of the six scenarios most common when dealing with Layer 1 troubles related to the IP Office system? Choose the best answer
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Question 2 of 10
2. Question
10 pointsWhich steps do you have to take to find out what is the main problem with the phone device? – Choose the best answer
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Question 3 of 10
3. Question
10 pointsFilling the blank with the answer provided below.
By having a PoE switch installed in your network adds another point of __________ to your troubleshooting procedures.Correct
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Question 4 of 10
4. Question
10 pointsA mismanaged switch can cause_______________.
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Question 5 of 10
5. Question
10 pointsWhich tool can you use to monitor B-Channels?
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Question 6 of 10
6. Question
10 pointsTraceroute is a __________
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Question 7 of 10
7. Question
10 pointsCustomer ABC has a VPN User that is not able to authenticate with the Firewall-VPN appliance. Which of the following can be related
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Question 8 of 10
8. Question
10 pointsA Remote IP Office Location is not able to access voicemail. Which device allows these service to work?
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Question 9 of 10
9. Question
10 pointsThe signaling server also work as a _________ server
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Question 10 of 10
10. Question
10 pointsThe voice traffic is carried over the ______ protocol
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